HOME

Personalisation and Person Centred Approaches

 
 

Personalisation: - it's all about me 








"For personalisation to be effective, the ethics of choice, respect and transparency, the key values of self directed support, should be in place in all services. This should be irrespective of whether these are services that are registered, supported living, independent living, or self directed support"

Mencap


















"What is genius, but the power of expressing individuality?"

Elizabeth Barrett Browning





















A red rose is not selfish because it wants to be a red rose. It would be horribly selfish if it wanted all the other flowers in the garden to be both red and roses"

Oscar Wilde



















"There is a vitality, a life force an energy, a quickening that is translated through you into action, and because there is only one of you in all time, this expression is unique"

Gandhi

This page will give useful information on how Person Centred Thinking and Planning can support moves toward personalisation of peoples services, supports and budgets.

Moving toward Personalisation:

Many people who use health and social care services and their family carers are asking for more personal control over the services they receive.

The government is pushing for more personalisation, and in Central Lancashire, more organisations and services are striving to meet the challenges of personalisation.

The government says that personalisation means "every person who receives support, whether provided by statutory services or funded by themselves, will be empowered to shape their own lives and the services they receive in all care settings"

Person Centred Thinking and Planning are vital if personalisation is going to succeed in enabling people to lead full productive and interesting lives as valued citizens.

Read
'Personalisation through person centred planning', the government's guidance on how to use person centred approaches to implement the objectives of 'Putting People First'



"Person centred planning - a different kind of listening, a different kind of action"

Personalisation and Person Centred Thinking


Personalisation always starts with good listening - person centred thinking tools can help with this.

Good listening is helped by good questions, that try to find out who you are, what your gifts and skills are, how you want to live, and where you want to go in life. Then it's about planning what it will take to make this happen.

Personalisation can mean lots of different things:
 

Personalisation could mean choosing your own staff - the 'matching tool' can help with this

 


Personalisation can be about how you manage your health and wellbeing. A 'Health Action Plan', and soon perhaps a 'Personal Health Budget' can help with this.
 


 
Personalisation can mean managing your own support budget, so that you are in charge of how you are supported and what for. Everything you and your allies have found out by using person centred thinking can be put together into a 'support plan' that shows how you will use your money to live the kind of life that makes sense for you.

 How personalisation, person centred thinking and planning, and self directed support fit together.  



Lancashire County Council and 'In Control' have published a report by Kim Haworth on the drive to implement Self Directed Support in Lancashire. You can download the full report from the 'In Control' Website:
Self Directed Support In Lancashire



Help with Personalisation in Lancashire:

 The 'Lancashire PA Register' is a website designed to help people find and employ their own Personal Assistants.

Lancashire Centre for Independent Living give advice on Independent Living, Direct Payments and employing your own staff.


New information about Support Planning and Brokerage


Information on Support Planning and Brokerage from the Department of Health:

Support Planning and Brokerage with older people and people with mental health difficulties

Planning Together: Peer Support and Self-Directed Support

Help with support planning from Lancashire County Council:
Lancashire's Support Planning Toolkit


Social Care TV on Personalisation: A series of short videos showing how personalisation has worked in different people's lives.  

Guardian 'In Control' Page  Great website full of information, stories and features on personalisation.

New information about Support Planning and Brokerage

More information, articles and ideas here soon!

 
Useful Personalisation Links:


'In Control' - Information on Self Directed Support and Individual Budgets
 
Support Planning - How to build a plan that reflects the way you want to live

'In Control' in Lancashire - A presentation by Ian Turnbull and Kim Haworth detailing pioneering personalisation work in Lancashire

Mencap on Personalisation - Mencap have been a key partner in 'In Control'

Rough Guide to Personalisaton - From the Social Care Institute for Excellence

CSIP Personalisation Network - Sharing good practice on personalisation

Guardian Article on Personalisation - by Peter Beresford

Personalisation Can't Be Done On The Cheap - another Guardian article by Peter Beresford

Department of Health on Personalisation - Including the 'Putting People First Personalisation Toolkit'

Department of Health on Personal Health Budgets - 'Direct Payments for Healthcare'

National Council for Voluntary Organisations - on Personalisation: Consumerism or Citizenship?


 

We will be updating this page regularly with more information and news about the personalisation of health and social care nationally and locally.

 
"Service system culture typically values uniformity and predictability more than the needs of any single individual...we have historically been more efficient at providing people for services than services for people.

Person centred planning reverses this tradition to create a personalized image of a desirable future, and a problem solving process to move toward that future"

John O'Brien & Herb Lovett

provided by WebEnable