'Person Centred Planning' in Central Lancashire 


Person Centred Planning Tools

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If you give people tools, and they use their natural ability and their curiosity, they will develop things in ways that will surprise you beyond what you expected"

Bill Gates

"The expectations of life depend upon diligence: The mechanic that would perfect his work must first sharpen his tools"


"The greatest danger is not that our aim is too high and we miss it, but that our aim is too low and we hit it"


"All these things are merely tools, use as little or as much as you need to express your own uniqueness"

Adrian Belew (King Crimson Guitarist)

This page contains lots of links to different Person Centred Planning and Person Centred Thinking Tools.  

They are here as a resource, so that people can download formats for their person centred work.

Person Centred Thinking Tools are ways that people can listen and learn about what really matters to people, and to create actions together to make sure these things become part of their lives.


To do person centred thinking, all you usually really need is:

  • some paper
  • a few pens or pencils
  • some people you trust to think with
  • some really good questions
  • a commitment to take action on what you learn

Different tools are useful for different jobs.

With most of these tools it is best that you have some training in how to use them first!

We would suggest that it's best to get training from someone skilled in delivering training in Person Centred Thinking and Approaches.

For example, in Central Lancashire you can get training from the South Lancashire Learning Disability Training Consortium.

Getting Started with Person Centred Thinking

One of the best tools to start with is the 'One Page Profile':- A list of what people like and admire about the person, what the person is telling us with his words and behaviour is important to them, and a description of what really great support for that person looks like:- everyone should have one! The one page profile can then be built up using other person centred thinking tools into a much fuller person centred description of the person.

Person Centred Plans and Health Action Planning
“A Person Centred Approach to Health Action Planning”, by Bernie Shaw and Ann Ashcroft – this is a presentation about how Bernie and Ann made a Health Action Plan in a Person Centred way

Hospital Passport
A set of key information about how a person prefers to be supported while in hospital, whether for a planned visit, or an emergency.

A presentation about MAPS, by Joanne Williams and Sue Kenworthy

MAP template and Guidance Notes

The For/To Sort 
This is a brilliant Person Centred Thinking tool from Essential Lifestyle Planning, which can be used in all kinds of situations. It helps people think about what is important FOR a person – the things needed to keep them healthy and safe, and what is important TO a person – the things that matter most to them in their lives

Good Day / Bad Day
Thinking about what makes a Good Day for the person and what makes a Bad Day is a way of learning more about the people, activities, objects and routines that really matter to the person, and about ways to have more good days, and fewer bad days. 

Like and Admire
Building a picture of what is likeable and admirable about a person gives us clues about possible new roles the person could fulfil, new places they might be welcome, new ways that the person could contribute to the community.
Person Centred Communication Tools

Thinking about how a person tells us what they want and how they are feeling is absolutely crucial to any person centred approach – we need to listen to people and talk in ways that work for them

My Daily and Weekly Routines
Where a person's regular routines are important to them, this tool helps record their important daily and weekly routines.

Pyramid of Success
The ‘Pyramid of Success’ – a way of breaking down an objective taken from planning into more simple steps, so that people can see where they are going, and how far they have come

Ideas Evaluation Tool
An ‘Ideas Evaluation Tool’, from John O’Brien – Work out how far will different ideas help a person attain Choices and Respect?

Staff Matching Tool
The Staff Matching Tool – People who use services deserve to be supported by people that like them, that share common interests, have a compatible personality and the skills needed for their care

The 4 plus 1 questions
The 4+1 questions are a useful way that a person and the people who care about them most can think together about important issues. If the questions are used properly, everyone will get a chance to share their experiences and voice their concerns

Using the lifeline tool helps a person and the people round them think about how they got to where they are now.
Dreams and Nightmares Tool
Use this tool to explore with a friend or supporter what your nightmares are (the things you don't want in your life) and what your dreams are (what you would do if you could have anything you want). You then make a plan about how to avoid your nightmares and achieve your dreams.

(This tool needs to be used very carefully, especially if there are parts of your life you do not want to think about!)

Gifts Sheet and Community Map
Use this tool to think about the persons gifts, the things that people like and admire about the person, the skills and attributes that make them who they are. Then think about places in the community where these gifts might be welcome.

Great Support
Use what you know is important to and for the person you are supporting, and what you know works and what does not work, to make a picture of what really great support for that person looks like.

Learning Log
The ‘Learning Log’ – a way that a person and their circle of support can record what they are learning from planning and from putting the plan into action

Achievement Tool
A tool for recording, celebrating and learning from a person's achievements. Use it for your team too!

Person Centred Tools for Care Management
A list of Person Centred Tools for Care Management – by Simon Duffy and Helen Sanderson

Facilitators' Learning Set
A Person Centred Review of the Chorley and South Ribble Facilitator’s Learning Set – we used the ‘Person Centred Review’ approach to review the work of our learning set

PCP Facilitator's Doughnut
We looked at the roles and responsibilities of the PCP facilitator, what are their core duties, where can they use judgement and creativity, and what is not their job?

PCP Facilitator's Be-Know-Do
The Facilitator's Learning set thought about: What a PCP Facilitator should BE, what a PCP Facilitator should KNOW, what a PCP Facilitator should DO

Ground Rules
Every group and every meeting needs a set of ground rules, so that everyone feels they can contribute and be listened to with respect. This is a set of ground rules made by members of Linkability in Chorley's Person Centred Planning Task Group.

Team Purpose Statement
Person Centred teams need to be focussed on their purpose, and understand how this will impact on the people they support, families, the wider community, their service, and on the team members themselves

Quality Evaluation Tool
A tool for evaluating the quality of a Person Centred Plan – based on work by Smull and Sanderson

Measuring Wellbeing
A tool being used by 'Help Direct' in Lancashire to help people explore different aspects of their lives.

Is It Really a Person Centred Plan?
7 Key quality suggestions

More on Quality in PCP
Ideas to bear in mind for quality planning

Service Quality Cycle
A quality cycle for services striving to be person centred

Carer's Assessment Preparation Form
A form designed to help carers think about their own needs, prior to a carer's assessment

Decision making Agreement
A tool that makes it clear how different important decisions in a person's life will be made

One Page Profile
How to construct a 'One Page Profile', and build it using Person Centred Thinking Tools, into a 'Living Description' of the person

Andrew's Textile One Page Profile New!
You don't need to have a computer to make a one page profile. Andrew used textiles to make this fantastic one page profile that shows his love of cycling, and lager, as well as what people like and admire about him.

5 Conflict QuestionsNew!
5 Questions to help a meeting constructively disagree, by discovering where they agree and disagree, what they can live with, and what remains unresolved, then take actions based on what they find.

Conflict Preparation Tool
Preparing for potential conflict, in the hope of a safe and productive outcome.

Conflict: 3 Mindful Moments
Mindfulness helps us approach conflict differently. It helps us remember that the other person is also human.

One Page C.V.
A one page profile that explains what people like and admire about the person at work, what matters to them about their work, and what makes good support for them at work.
Example: Max Neill's One Page Profile for Work

Stay Safe Plan
This plan uses some of the tools from the person centred approach to risk to help think about strategies to stay safe while connecting with the community. Without such connections, we are far more at risk.

Poetry Corner  
Sometimes a story or a poem can tell you about how things felt and tasted, as well as what happened - here we are collecting together stories and poetry connected with Person Centred Planning and Thinking

Using Stories in Person Centred Thinking
How stories can be used to change a culture.

Stories and Examples of One Page Profiles
Lots of great stories and examples of plans and One Page Profiles from Helen Sanderson Associates

More Tools and Examples of Person Centred Practice
Lots more tools and great examples of person centred thinking from the 'Valuing People' website

How Well Do I Know and Use Person Centred Thinking Tools? 
A list of some of the person centred thinking tools that helps you assess how well you know them, and think about how you could use them.

There's some more in-depth information on how to use and develop the person centred thinking tools on the Person Centred Thinking Champion's  Page


"Let's make sure we ask good questions that direct our energy toward great lives in our communities - for all of us"

Nan Carle

Where Did All These Tools Come From?
How Do I Find Out More?

Person Centred Thinking Tools have been crafted and tempered during the work, experience and learning of lots of people, including Michael Smull and Helen Sanderson from the Learning Community for Person Centred Practices, Simon Duffy and Gill Goodwin from Paradigm, and from the work of pioneers like John O'Brien, Beth Mount Marsha Forest and Jack Pearpoint.

In Central Lancashire, we have taken the approaches and tools advocated by these practical thinkers, and are trying to apply them to our own work.

If you are in the Central Lancashire area, and want to find out more about
being a Person Centred Thinking Champion, or about how Person Centred Thinking could be used to listen and learn about what matters to you, or to the person you care about, please contact Max Neill or Helen Smith (PCP Coordinators) by clicking HERE.
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